Privacy Policy – Sunstate Marine
This Privacy Policy outlines how Sunstate Marine collects, uses, protects and manages your personal information when you interact with our website, showroom, and services.
Sunstate Marine is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
We may update this policy from time to time. Please review this page periodically to stay informed of any changes.
What We Collect
We may collect personal information relevant to your interaction with Sunstate Marine, including:
- Name, address, phone number and email address
- Information submitted through enquiries, quote requests or contact forms
- Boat purchase details, including specifications and preferences
- Information related to warranties, registrations and service history
- Finance and insurance enquiry details (where applicable)
- Test ride or on-water demonstration bookings
- Identification details where required for transactions or compliance
- Demographic information such as postcode, interests and preferences
- Website usage data via cookies and analytics tools
How We Use Your Information
We use your information to deliver marine products and services effectively, including:
- Responding to enquiries and providing quotes on boats, motors and packages
- Processing purchases, payments, registrations and deliveries
- Managing manufacturer warranties (e.g. Mercury, Quintrex, Stacer)
- Booking and confirming test rides or on-water demonstrations
- Arranging servicing, repairs and maintenance reminders
- Assisting with finance and insurance enquiries through third-party providers
- Improving our products, services and customer experience
- Sending transactional communications relating to your enquiry or purchase
- Sending marketing communications (where you have opted in)
- Conducting customer feedback and market research
You may opt out of marketing communications at any time.
Finance and Warranty Information
If you apply for finance or request warranty support:
- Your information may be shared with finance providers, insurers or manufacturers
- This is strictly for the purpose of processing your application or claim
- These third parties are required to handle your information in accordance with privacy laws
Disclosure of Personal Information
We may disclose your information to trusted third parties where necessary, including:
- Marine manufacturers and suppliers (for orders and warranties)
- Finance and insurance providers
- Transport and delivery companies
- Service and repair providers
- IT and website service providers
We do not sell or rent your personal information. Disclosure will only occur where required to deliver our services, with your consent, or as required by law.
Test Rides and Demonstrations
When booking a test ride or on-water demonstration, we may collect identification and contact details to:
- Confirm your booking
- Ensure safety and compliance requirements are met
- Follow up after your experience
Security
Sunstate Marine takes reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure through physical, electronic and administrative safeguards.
Cookies
Our website uses cookies to enhance your browsing experience.
Cookies help us:
- Analyse website traffic and performance
- Understand user behaviour
- Tailor content and offers to your interests
You can disable cookies through your browser settings, though this may impact website functionality.
Links to Other Websites
Our website may contain links to third-party websites. Sunstate Marine is not responsible for the privacy practices of those websites. Please review their policies before providing personal information.
Access and Control of Your Information
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your data where applicable
- Opt out of marketing communications at any time
To make a request, please contact us using the details below.
Your Privacy Rights
Your personal information is protected under the Privacy Act 1988 (Cth). For more information, visit the Office of the Australian Information Commissioner (OAIC):
https://www.oaic.gov.au/privacy/your-privacy-rights
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Sunstate Marine
Email: marketing@sunstatemotorcycles.com.au
Changes to This Policy
Sunstate Marine may update this Privacy Policy from time to time. Updates will be published on this page.
Last updated: 27/04/2026
